Refund policy

At Avoría Hair, customer satisfaction is our top priority. If you are not completely satisfied with your order, please review our return and refund guidelines below:

• Returns and refunds are accepted within 7 days of receiving your order.

• To begin a return, please contact us first to receive the correct return address.

• Once we receive your return, we will issue a replacement based on available inventory.

• Items must be returned in their original, unused condition.

• All return shipping fees are the responsibility of the buyer.

• To ensure safe delivery, returns must be sent using registered airmail.

All customized products are final sale due to the personalized nature of the service.

Note: 
- Returns sent without prior contact will not be accepted.

- If the item is no longer in stock, a refund will be issued instead.

- We do not accept returns for items that are damaged or altered by the customer.

We appreciate your understanding and cooperation.